Evaluate: The Customary, Excessive Line Lodge (New York Metropolis)

October 2, 2025

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Wednesday newsletters at all times characteristic a resort or flight overview.

Just a few months in the past, I took a visit to the USA, and you’ll learn my journey reviews right here:

As we speak: Evaluate of The Customary, Excessive Line Lodge, New York Metropolis

The Customary, Excessive Line is a contemporary resort situated in New York Metropolis’s Meatpacking District, recognized for its distinctive structure and energetic environment. Positioned above the Excessive Line park, the property provides friends quick access to cultural sights, eating, and nightlife. The design emphasizes clear traces and floor-to-ceiling home windows that showcase views of town skyline and Hudson River. Public areas and visitor rooms carry a recent type with creative touches, reflecting the neighborhood’s artistic character. For vacationers who desire a keep that mixes consolation, design, and proximity to downtown sights, The Customary, Excessive Line presents a well-situated choice (though it feels extra like a 4-star resort than a 5-star property).

Have you ever ever stayed at The Customary, Excessive Line Lodge? In that case, what was your expertise? Go away a remark.

On this overview (extra data and pictures beneath my YouTube video):

PROS & THINGS I LIKE

The strongest facet of The Customary, Excessive Line Lodge is its glorious location within the coronary heart of the Meatpacking District, a neighborhood recognized for its cobblestone streets, boutique procuring, and nightlife. The resort is constructed instantly above the Excessive Line, Manhattan’s well-known elevated park that stretches by Chelsea and past, giving friends rapid entry to one of many metropolis’s most beloved sights. Inside a brief stroll, you will see Chelsea Market, a foodie paradise full of artisanal distributors and connoisseur stalls, in addition to the Whitney Museum of American Artwork, which anchors the cultural scene close by. The West Village, with its charming tree-lined streets and historic townhouses, can also be only a stroll away. Subway connections from 14th Road and eighth Avenue make exploring different elements of town handy, although many guests will discover themselves fortunately entertained inside strolling distance of the resort.

The Customary, Excessive Line is a daring architectural assertion, and its distinctive design is central to its identification. The constructing itself is perched on huge concrete stilts that straddle the Excessive Line, making it one of the crucial photographed buildings in downtown Manhattan. Its exterior glass façade gleams by day and glows by evening, whereas contained in the resort, the design continues to impress with minimalist furnishings, sharp traces, and mid-century trendy influences. Almost each public house has been designed with each type and performance in thoughts, providing a mixture of consolation and visible intrigue. The foyer, with its mirrored ceilings, sculptural seating, and creative lighting, creates a futuristic first impression whereas nonetheless feeling welcoming. Its mix of modern modernism and playful particulars units the tone for the remainder of the resort, establishing it as each a classy retreat and a social hub. The elevators are recognized for his or her quirky video artwork installations, which flip a routine journey right into a playful expertise.

The visitor rooms at The Customary, Excessive Line are designed to focus on the resort’s most placing characteristic—its wonderful views of New York Metropolis. Every of the 338 rooms is framed with floor-to-ceiling home windows that showcase both the Manhattan skyline, the Hudson River, or the Excessive Line park beneath, turning town itself into a part of the décor. The interiors are modern and modern, that includes clear traces, heat woods, and impartial tones that create a contemporary ambiance. Visitors can take pleasure in a variety of considerate facilities, together with plush linens, cozy robes, well-stocked minibars, and trendy tech conveniences like Bluetooth audio system and flat-screen TVs. Loos are equally fashionable, with rain showers, high quality toiletries, and design parts that proceed the property’s give attention to trendy magnificence. Collectively, these options create an atmosphere that feels each trendy and welcoming, making the rooms a retreat the place friends can unwind whereas nonetheless feeling totally related to the power of town outdoors.

Eating at The Customary, Excessive Line is an integral a part of the visitor expertise, providing choices that vary from informal and enjoyable to sophisticated and stylish.
- The resort’s signature restaurant, The Customary Grill, is a complicated brasserie that blends the ambiance of a basic New York steakhouse with modern design and culinary aptitude. Right here, friends can take pleasure in hearty breakfasts, enterprise lunches, or indulgent dinners that includes prime cuts of steak, recent seafood, and seasonal produce.
- For a extra relaxed setting, The Biergarten provides a energetic outside atmosphere the place lengthy communal tables, outsized pretzels, and conventional German beers create a festive and sociable ambiance.
- These in search of one thing extra intimate can cease by the Dwelling Room lounge, the place gentle snacks and craft cocktails could be loved in a classy however laid-back setting.

The Customary, Excessive Line has earned a fame as one of many metropolis’s prime locations for nightlife, and its rooftop areas are a serious draw for each resort friends and locals. Le Bain, the resort’s high-energy rooftop nightclub, encompasses a plunge pool within the hotter months, a rotating lineup of DJs, and panoramic views of the Hudson River and downtown skyline. It’s a place the place trend and music collide, creating an environment that’s as a lot about being seen as it’s in regards to the leisure itself. For friends looking for one thing extra refined, the High of the Customary gives a glamorous various, with floor-to-ceiling home windows, plush seating, and an upscale cocktail program. This venue is especially interesting at sundown, when the sky transforms right into a dramatic backdrop for dwell music or jazz performances. For guests who thrive on power and pleasure, the rooftop nightlife is likely one of the most compelling causes to remain at The Customary, Excessive Line.

The Customary, Excessive Line is a part of The Customary Resorts Group, a boutique model recognized for mixing daring design with a playful, cultural edge. Based in 1999 with the opening of The Customary, Hollywood in Los Angeles, the model has since expanded to key locations together with Miami, London, the Maldives, and Ibiza. Every property displays its environment whereas sustaining The Customary’s signature give attention to creativity, social areas, and modern design. The accommodations usually function gathering locations not just for vacationers but additionally for locals, with energetic eating places, rooftop venues, and public areas that blur the road between resort and cultural hub. With an emphasis on artwork, music, and neighborhood, The Customary has constructed a fame for creating accommodations which are as a lot about experiences as they’re about lodging. Staying at The Customary means participating with a model that constantly reimagines what a resort could be—greater than a spot to sleep, however a spot to attach and be impressed.

In late 2024, Hyatt Resorts Company accomplished the acquisition of Customary Worldwide, the father or mother firm of The Customary, Bunkhouse, StandardX, and Peri Resorts. As a part of this integration, many Customary properties—together with The Customary, Excessive Line Lodge—are actually taking part within the World of Hyatt loyalty program, which permits friends to earn and redeem factors throughout their stays. Members can accumulate Base Factors for eligible spending on lodging, eating, and different providers, and so they also can make the most of Hyatt’s elite-tier advantages resembling room upgrades, late checkout, and bonus factors. For frequent Hyatt vacationers, this improvement provides much more worth, combining The Customary’s distinctive design-forward, social ambiance with the sensible advantages of Hyatt’s world community and rewards program. It represents a brand new chapter for The Customary Resorts, aligning their artistic identification with the dimensions and recognition of one of many world’s most established hospitality teams.

CONS & THINGS TO KNOW

The Customary, Excessive Line Lodge is a property that embodies the spirit of downtown New York, providing a mixture of consolation, creativity, and nightlife that appeals to a particular kind of traveler. Nonetheless, it’s not a standard five-star resort with hushed lobbies and expansive suites; reasonably, it’s a 4-star resort that thrives on power, views, and a design-forward ethos. Visitors who will take pleasure in this resort probably the most are those that search to immerse themselves within the cultural cloth of town, whether or not by artwork, meals, trend, or nightlife. {Couples}, solo vacationers, and inventive professionals will doubtless discover inspiration within the resort’s daring structure and vibrant ambiance. Alternatively, vacationers in search of a quiet, restorative, luxurious escape or a spa-driven resort expertise could want to look elsewhere.

Not like most Manhattan luxurious accommodations, The Customary doesn’t have a full-service spa, so therapies resembling massages, facials, or saunas usually are not obtainable on website. Whereas this will disappoint some wellness-focused friends, the resort does provide a health facility for vacationers who need to keep lively throughout their keep. Situated on the seventeenth ground, the health middle options massive home windows that overlook the Hudson River, offering pure gentle and a shocking backdrop for exercises. The fitness center is open 24/7, making it handy for friends preferring early-morning train or late-night periods after a protracted day within the metropolis. Tools consists of treadmills, ellipticals, stationary bikes, free weights, and ample house for stretching or yoga observe.

A few of the normal rooms at The Customary, Excessive Line are comparatively compact (learn: tiny rooms) in comparison with different upscale accommodations in Manhattan. Though well-designed and trendy, these rooms provide restricted cupboard space and smaller layouts, which may really feel constraining for vacationers with a number of items of baggage or these staying for longer durations. For guests prioritizing spacious lodging, it might be price contemplating an upgraded room kind or suite, which provides extra room to maneuver and extra facilities.

The resort’s design-forward aesthetic extends to many visitor bogs, which frequently characteristic open glass partitions or partial partitions separating the bathe from the sleeping space. Whereas visually placing and in line with the property’s trendy design philosophy, the open structure of the bogs could be unconventional for friends who worth privateness. {Couples} or solo vacationers comfy with the type could take pleasure in it, however these anticipating conventional rest room separation could discover it much less sensible or intimate.

One of many drawbacks of The Customary, Excessive Line Lodge is the potential for noise, notably in rooms situated close to the rooftop bars or street-facing sides of the resort. Venues resembling Le Bain appeal to energetic crowds, DJs, and occasions, particularly on weekends and through peak vacationer seasons, which may carry into close by visitor rooms. Whereas this energetic ambiance is a draw for a lot of guests, friends looking for a quiet, restful atmosphere could discover that the resort’s social power sometimes disrupts sleep or rest.

The general public areas of The Customary, Excessive Line, together with its foyer, eating places, and lounges, are designed to be social hubs, which implies they’ll turn out to be crowded throughout peak occasions, generally leading to queues for check-in and check-out. Whereas this contributes to the resort’s vibrant and energetic character, it may sometimes detract from a way of tranquility and privateness. Visitors looking for quiet moments or undisturbed rest could want to go to these areas throughout off-peak hours or simply e-book a resort elsewhere.

As a boutique way of life resort in a major Manhattan location, The Customary, Excessive Line Lodge instructions premium charges, notably throughout weekends, holidays, or particular occasions within the metropolis. Whereas the resort delivers a novel expertise and placing design, budget-conscious vacationers or these evaluating luxurious choices could discover the nightly charges comparatively excessive in contrast with different accommodations providing bigger rooms or extra facilities. Planning and reserving prematurely may help safe higher charges, however the property is usually positioned on the larger finish of the market.

MY VERDICT

Structure: 8/10
Design: 8/10
Pool: N/A
Rooms: 6/10
Meals: 7/10
Breakfast: 7/10
Spa: N/A
Service: 7/10
Wow issue: 9/10
Worth for cash: 8/10
General expertise: good – 7.3/10

TIPS FOR FUTURE GUESTS & SAVE MONEY

Lower your expenses: get complimentary VIP perks at The Customary, Excessive Line Lodge when reserving by way of Hyatt Prive (e.g. improve, each day breakfast, early check-in, late check-out, and $100 USD resort credit score).

Lower your expenses: make use of Hyatt’s greatest charge assure. If you happen to discover a higher charge, the Hyatt Lodge Group will match it and give you the selection of an extra 20% off or 5,000 World of Hyatt Bonus Factors.

Lower your expenses: elite members of Hyatt’s loyalty program, World of Hyatt, are nicely handled, with – amongst different advantages – complimentary room improve (when obtainable), early check-in or late check-out (when obtainable), and free breakfast. Click on right here to learn my overview of the World of Hyatt program (with execs & cons).

Lower your expenses: learn right here my ideas for getting one of the best deal at a luxurious resort like The Customary, Excessive Line Lodge (and/or obtain many free perks).

Learn my ideas for getting ready your journey in time.

BEST TIME TO VISIT

Anytime! Every season in Gotham provides guests loads of causes to go to. Early fall provides crisp breezes, shiny solar and cozy temperatures (indian summer time) , and will one of the best time for a go to. Winter could be chilly, however that additionally means higher resort charges. Spring is wonderful and New Yorkers rejoice the thaw by taking to the streets, procuring at outside markets, frolicking in Central Park and eating outdoors. Summer season could be insufferable scorching, so attempt to keep away from July and August.

HOW TO GET THERE

The Customary, Excessive Line Lodge is situated a 30–40 minute drive from LaGuardia Airport (LGA) and a forty five–90 minute drive from each John F. Kennedy Worldwide Airport (JFK) and Newark Liberty Worldwide Airport (EWR), all of which deal with home and worldwide flights. For friends arriving from Westchester County Airport (HPN), the journey usually takes 60–75 minutes by automobile. The resort can also be simply accessible by subway, with the 14th Road–eighth Avenue station only a quick stroll away, providing handy connections to the remainder of Manhattan. For added consolation, The Customary’s concierge workforce can help with arranging personal transfers in a variety of automobile lodging upon request.

PHOTOS

Beneath is a number of my pictures of The Customary, Excessive Line Lodge. To view extra resort pictures (together with dinner at The Customary Grill), click on right here.